Who owns The Kiwi Outdoor?
The Kiwi Outdoor is a trading division of a family Waikato business Arstone Limited.
The owners work within the business Brendan is responsible for Sales, Marketing and Production. Naomi is responsible for all Support services, Finance, Social Media and Health & Safety.
Arstone Limited provides the following warranty:
There is no warranty for commercial use.
5 year warranty on structural integrity provided the temperature of the cooking chamber does not exceed 400 degrees for prolong periods of time.
1 year warranty on accessories. These include but are not limited to pizza stones, fire bricks, fire box grill rack, oven rack, thermostat
There is no warranty on the paint however paint will be applied as per manufacturer's specifications
Arstone Limited reserves the right to repair product rather than replace.
The Kiwi Outdoor Oven can be secured with a 40% deposit with the balance due before delivery.
All other products are paid in full at the time of delivery.
If you are not 100% happy with your purchase you may return your item within 14 days of the date you received the goods. The item must be in saleable, undamaged and unused condition,
This policy is in addition to, and is not intended to limit, any rights or remedies you may have under the Consumer Guarantees Act.
This policy does not impact your rights where a product may be faulty, damaged, or incorrectly supplied. If this is the case we will meet our oblighations under the Consumer Guarantees Act to provide a remedy.