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What are the oven dimensions

Approximate for initial fitment.
Please click on the question mark to see detail.

How do you clean the oven?

Warm Water with detergent to wipe down the stainless skin.
Vegetable / Olive Oil to wipe down the actual oven.
Please click on the gloves to watch a video.

What forms of payment do you accept?

Standard payment is direct bank deposit prior to shipping.
There is EFTPOS and Credit Card facilities available to pay in person.
If purchasing through one of our agents ask them about their payment options.
Please click on the cart to view our agents.

Will my oven be just as awesome in winter?

All ovens are fully insulated meaning that the oven will maintain its heat no matter what the temperature is on the outside. 

Because of the awesome heat radiated from the ovens, they are normally used every week throughout winter.

Will my oven rust?

The Kiwi Outdoor Oven is made from Corten Steel - a weathering steel which is designed to surface rust creating a protective layer. Our ovens are painted with a black fire paint which we protect with olive oil, however the paint can be reapplied if desired.

Who owns The Kiwi Outdoor?

The Kiwi Outdoor is a trading division of a family Waikato business Arstone Limited. 

The owners work within the business Brendan is responsible for Sales, Marketing and Production. Naomi is responsible for all Support services, Finance, Social Media and Health & Safety.

Manufacturer's Warranty

Arstone Limited provides the following warranty:

  • There is no warranty for commercial use.

  • 5 year warranty on structural integrity provided the temperature of the cooking chamber does not exceed 400 degrees for prolong periods of time.

  • 1 year warranty on accessories. These include but are not limited to pizza stones, fire bricks, fire box grill rack, oven rack, thermostat

  • There is no warranty on the paint however paint will be applied as per manufacturer's specifications

  • Arstone Limited reserves the right to repair product rather than replace. 

Is there Finance available?

The Kiwi Outdoor is registered with Q Card. Interest free terms are available, however the rates and terms will change depending  on current offers.

Please click on the cart to view Q Card details.

Refund Policy

The Kiwi Outdoor Oven can be secured with a 40% deposit with the balance due before delivery.

All other products are paid in full at the time of delivery.

If you are not 100% happy with your purchase you may return your item within 14 days of the date you received the goods. The item must be in saleable, undamaged and unused condition, 

This policy is in addition to, and is not intended to limit, any rights or remedies you may have under the Consumer Guarantees Act.

This policy does not impact your rights where a product may be faulty, damaged, or incorrectly supplied. If this is the case we will meet our oblighations under the Consumer Guarantees Act to provide a remedy.

Consumer Guarantees Act (CGA)

Under the Consumer Guarantees Act 1993  you are guaranteed legal rights when buying goods and services "consumer guarantee".

Please click on the question mark above for more details.

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